XTrust Platform Security Guidelines

XTrust platform is committed to providing customers with a safe and reliable trading environment. To safeguard your assets, we remind all customers to adhere to the following four security guidelines:

1. Keep Your Password Confidential
   Please do not disclose your account password to anyone, including friends, family, or so-called technical support personnel. The XTrust platform will never request your password through any channel. Keeping your password secure is the first step to protecting your account.

2. Beware of Fake Customer Service Calls
   Please be aware that the XTrust platform will not contact you by phone for any form of account verification or information confirmation. If you receive a call claiming to be from XTrust customer service, please be vigilant and avoid disclosing personal information.

3. Be Cautious with Transfer Requests
   Under no circumstances should you transfer coins to anyone claiming to be an XTrust employee. XTrust platform staff will never ask you to transfer funds directly. If you receive such requests, please verify with official customer service immediately.

4. Enable Two-Factor Authentication
   To enhance account security, we recommend enabling two-factor authentication (such as Google Authenticator or SMS verification). This measure effectively prevents unauthorized access; even if someone obtains your password, they will not be able to log into your account easily.

5. Consult Online Customer Service
   If you have any questions or issues while using the platform, please contact XTrust online customer service promptly. Our customer service team is always ready to provide assistance and support.

Friendly Reminder

All customers should enhance their security awareness and ensure the safe storage and usage of their private keys. Avoid entering keys in insecure environments to prevent phishing scams and other cyber attacks. In addition to theft prevention, it is equally important to guard against asset loss. Therefore, we recommend implementing multiple backups to ensure you can recover your assets in any situation.

Regularly check your account security settings, stay vigilant, and keep an eye on XTrust platform security announcements. Your safety is our top priority, and we hope every user can trade with peace of mind on the XTrust platform.