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Copy Trading Loss Protection Voucher Usage Rules and Operation Guide

XTrust
Updated

  1. What Is a Copy Trading Loss Protection Voucher?

A Copy Trading Loss Protection Voucher is a risk-protection coupon specially designed for smart copy trading users. After claiming the voucher, if the user's first copy trading order (following a trader) closes at a loss, the platform will compensate according to the rules (up to the voucher face value, denominated in USDT).
 
Key Advantages:
  • Reduces copy trading risk: Losses from the first trade can be compensated, making it worry-free to start copying.
  • Automatically applied: No manual activation is required—effective immediately.
  • Supports multiple traders: Users can follow multiple traders, and the first losing order is eligible for compensation.

  1. How to Use the Copy Trading Loss Protection Voucher?

  1. Scope of Application
  • Trading Mode: Only valid for futures smart copy trading.
  • Eligible Orders: Only the first copy order that is automatically closed (manual closure is not eligible).
  • Compensation Currency: USDT (directly credited to your futures account).
 
  1. Automatic Application
  • No manual selection required: Once claimed, the voucher automatically applies to the first auto-closed copy trade with a newly followed trader.
  • Priority logic for multiple vouchers: If multiple vouchers are held, the one with the earliest expiration will be used first.
  1. Compensation Conditions
Scenario Compensation Rule
First order incurs a loss Compensation based on actual loss amount (≤ voucher nominal value).
First order is profitable No compensation; voucher marked as "Used"
Manually closed No compensation
 
  1. Changes in Follow Relationship
Canceling Follow: The voucher will not be reclaimed, and compensation may still apply if an order has been placed.
Re-following: The voucher label will no longer be displayed.
 
  1. Validity and Status
Status Description
Pending Claimed but no order has been closed yet
Used First order closed and triggered compensation
Expired No compensation triggered within the validity period.
 

  1. Operation Guidelines

  1. How to Claim a Voucher?
  • Claiming Scenarios: Platform campaigns, Rewards Hub, trading competitions, etc.
  • Claim Channels:
    • Channel 1: Auto pop-up upon first visit to the copy trading homepage each day.
    • Channel 2: Top banner carousel on the copy trading page.
  • Claiming Conditions:
    • Must complete KYC verification
    • Must not be a lead trader or sub-account
    • No risk control triggers
  1. How to Use It?
  • After claiming, check details under "My Vouchers - Unused"
  • Go to Smart Copy Trading, select a lead trader and start following (voucher is applied automatically)
  • After the first order closes, if it incurs a loss, the system will automatically settle, and compensation will be credited to the futures account within 7 days after the voucher expires. If the order is profitable or manually closed, the voucher is marked as "Used" but no compensation is provided.
 
  1. How to Check Compensation Records?
  • Fund History: Check for "copy trading loss protection" transaction type in the futures account.
  • Copy History: View compensated records in "My Following/Copy History."
 

  1. FAQs

Q1: If I follow multiple traders, which order will trigger compensation? A: The first closed copy trading order that closes automatically and incurs a loss.
 
Q2: What should I do if compensation hasn't arrived? A: Please check the voucher’s validity and order status. If all conditions are met but compensation hasn’t been received, contact Customer Support.
 
Q3: Can the compensation voucher be used together with other promotions? A: No. It cannot be stacked with other coupons. Please refer to the activity rules for more details.
 
Q4: When will the voucher be reclaimed early? A: The platform may reclaim the voucher early due to risk control reasons.
 

  1. Notes

  1. Timeliness: Compensation will be credited within 7 days after the voucher expires; no compensation will be provided after this period.
  2. Risk Control Restrictions: If risk control is triggered (e.g., abnormal copy trading behavior), compensation may be suspended or canceled.
  3. Status Sync: Voucher status may be updated with a delay. Please refer to the actual credited funds.
  4. Others: If fraudulent voucher use is detected, the platform reserves the right to reclaim compensated funds and restrict account functions.
  5. Final Interpretation: The platform holds the final right of interpretation.

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